Introduction
Welcome to NYCPC MarketPlace. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including our website and mobile application.
1. Information We Collect
1.1 Personal Information
When you register on our platform, place an order, or contact us, we may collect the following personal information:
- Name
- Email address
- Phone number
- Delivery address
- Payment information (e.g., credit card details)
- Account login details (username and password)
1.2 Usage Data
We collect information about your interactions with our platform, including:
- Order history
- Browsing history
- IP address
- Device information
- Operating system and browser type
- Referring URLs
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your activity on our website and app. This helps us provide a personalized experience and improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and provide customer support
- To personalize your experience on our platform
- To improve our website, app, and services
- To send you marketing and promotional communications (you can opt out at any time)
- To comply with legal obligations and protect our rights
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who help us with payment processing, order fulfillment, and other business operations.
- Business Partners: Partners who offer products or services through our platform.
- Legal Authorities: When required by law or to protect our legal rights.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. This includes:
- Using SSL encryption for data transmission
- Storing data on secure servers
- Regularly updating our security practices
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal limitations.
- Opt-Out: You can opt out of receiving marketing communications from us.
To exercise these rights, please contact us using the information provided below.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and app, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
NYCPC MarketPlace Customer Support
Email: support@nycpc.org
Phone:
Address: 52 Olorunsogo Lane, Basiri Street, Ado Ekiti, Ekiti State, Nigeria.
By using our services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection and use of your information as described herein.